Make it a Habit
I’m in the habit of getting into habits.
We talk all the time about people who are “just born with it,” don’t we? John Mayer plays guitar like a kid out in the rain. Donald Trump has a nose for making large sums of money. With a football in his hands, Tom Brady is as close to Jesus Christ as anyone on this earth is likely to get. We believe that playing guitar and making money and throwing a football come easy to these supermen, don’t we? You and I can’t do these things; we weren’t born with it like them.
But here’s a little secret: Nobody is born with anything.
Outlier Theory
If you’ve ever Malcom Gladwell’s fantastic book Outliers, you’ve heard a variation on this theme. Gladwell does a reasonable job convincing his readers that what we have all come to recognize as innate ability is often nothing more than a figment of circumstance. Many of the best hockey players in the world are born in January. Why is this? Because in hockey-heavy countries like Canada, the age cutoff for boys is January 1. That means that the kid born on January 2 will be older — and therefore more physically and mentally mature — than everyone in his league. This makes him the best player in the league, which then qualifies him for all-star teams and travel leagues, which allow him to play more and receive more specialized instruction, which in turn make him a better hockey player. And so the cycle repeats itself. All because he was born on January 2, and not December 31.
Fascinating, isn’t it?
Now, Gladwell takes this hypothesis to some pretty frightening places. Our ability to succeed, he says, is largely based on circumstances over which we have very little control. And even when we can control them, there is always a competitor who comes from slightly different circumstances with a sharper angle to success.
I’m going to put a positive spin onĀ this theory.
Outliers Have Good Habits
See, a large part of our successes in life have to do with the habits we create for ourselves. People who are unsuccessful are thus because they do not have habits that enable them to succeed. People who work in dead-end jobs develop habits of going to and coming home from them without ever changing anything. And when the get home, they wish for a better life. Much of our lives are spent wishing for things that we could have with a change of habits.
For example: I have a goal to publish a book on social media. In order to do that, I have to be well read in social media. That means I have to develop a habit to read every night until my brain is saturated with social media thought leadership. And then I have to get in the habit of writing it (because God forbid the thing actually sells), and then I have to get in the habit of being more social to promote it to people.
If I don’t develop these habits, I might have a book, but it will never sell. Most writers think that developing a habit of writing every day will give them the ability to write a great manuscript. And they’re right: to become a better writer, you have to make it a habit to write continually. But being a good writer does absolutely nothing to guarantee that you’ll sell a book. In fact, there are a lot of really shoddy writers out there who sell millions of books. You could probably name a few off the top of your head. Selling books and writing books require different skills. And lots of writers don’t have all of those skills.
Habits are Decisions
To sell a book, I had to first decide I was going to sell it. That was easy. But deciding to do something doesn’t mean that one day you’ll wake up and magically the thing will be done. Quite the opposite, in fact; deciding to do something just means that you’ve committed to dedicating a portion of your daily resources to doing that thing until it is done.
So I decided to sell a book. Then I started doing research into what it would take to sell a book.
Wait. See what happened there? I didn’t say that I researched what it took to publish a book first in order to inform my decision to sell a book. I know I want to sell a book. I’ve wanted to for a while. I made my decision first, and then found out what it would take to get there. I think that’s important.
Now as it happens, selling a book is no easy task. But like most difficult tasks, it’s easily separated into smaller and very manageable tasks. For example, to sell a non-fiction book, you have to put together a pitch package. The package is comprised of a variety of elements: sample chapters, a table of contents, a rough market analysis, etc. To write a good pitch package, you have first decide you’re going to write a good pitch package, and then make it a habit to work on it every day. (Or night, in my case.)
Every task associated with selling a book can be accomplished the same way. Decide you’re going to convince the best agent around to sell your book. Then make it a habit to learn how to find and persuade agents. Decide you’re going to finish your manuscript on time, and then make a habit to meet your word quota every day.
How to Make a Habit
How easy is it to make a habit? Well, where do you stop for coffee every morning? Do you shower in the morning or before bed? In what order do you open applications on your computer when you start it up for the first time every day? And why do you do those things?
Oh, but you could just as easily go to another coffee chain for your coffee, right? Or you could shower at night, if you wanted to. Or you could open your browser before you open your email client next time. Sure, you could do all of those things. It’s not that difficult to change your habits.
Exactly.
Every day people change their brands of toothpaste, quit smoking, start going to church again, decide to take the stairs rather than the elevator, and so on. People change habits to make their lives better. The same is true of changing your career path, as well. Decide what you want to change. Then get in the habit of changing things.
Photo credit: Bitpicture
Digital Marketing: Are You Buying or Investing?
There seems to be a common theme among professional marketers that very few ad agencies know what they’re doing when it comes to modern digital marketing. The term “advertising” itself conjures up images of tall, angular men with slick black hair and overwhite teeth telling you why you should spend millions of dollars on a page in a magazine. Maybe it’s Mad Men transcending culture; maybe it’s the knee-jerk reaction of people who are scared of what the future holds for their profession — or who couldn’t make it in the ad world and so endeavored to find their own path to success. Whatever the reason, “advertising” has become synonymous with “old marketing,” “old media,” “outbound marketing,” “direct marketing,” and other so-called dirty words.
Now, let me be clear. I agree that there are better ways to invest money than on banner ads, billboards, TV spots and magazine ads. But notice the diction: there are better ways to invest money. I didn’t say there are better ways to spend money.
Spend Where the Money Is
By now you’ve probably got the core concept. The digital realm is slowly becoming a daily stomping ground for people of all ages. That growth has been relatively steady since the inception of the Internet. And because it is growing, you should invest in it. The work you do in new Web sectors will provide a return as the Web grows.
But let’s make one thing very clear: we are still transitioning. And while we complete this transition, there is still value in those old media. People still buy old media. They still watch TV in real time. There are products and services out there whose buyers are not the most web-savvy on the planet. And even the web-savvy users are affected by tangible media, as well. To reach those people, you need to buy space in old media. You need to purchase (rather than attract) their attention.
Invest Where the Money is Going
As I said, I agree that you should invest in inbound marketing. I think that’s the way things are heading — to a world in which online presence matters more than offline presence. And I think that will be true across almost every industry imaginable. And the sooner and more deeply you commit to creating a formidable online presence, I think, the better off you will be in the long run. But where are your buyers right now? Are they reading that magazine? Are they watching that TV show? If so, why not buy an ad in it?
I’ve come to this understanding after reading some of the stuff published in Ad Contrarian (which will amuse and offend my new marketing peers as it has amused and offended — and ultimately enlightened — me). If you haven’t read it yet, it’s wroth an RSS subscription, especially if you’re in the ad/mar/com line of (fire) work.
Social Capital Grows with the Web
See, here’s the thing about social capital. As with any other capital, it has the ability to grow seemingly on its own, just by investing it in the right places. When I was a consultant, for example, I could tell prospective clients that I’d been on Facebook since it was opened to Boston students in 2003. I could say I’d been blogging since darn near the inception of Xanga.com. And that I was watching online video on a 14.4k modem when a google was just a really big number.
Today, that translates into authority. Of course, when I owned my Xanga blog, I was all of 14 years old and had dreams of being a wealthy poet. (I might as well have wished to be a unicorn.) But the point is that I was there. I was blogging, in the technical sense, and I kept it up. That means I’ve been a blogger for quite some time; longer, in fact, than almost any CMO in the country.
Think about that. I can walk up to the CMO at your company right now and ask him (or her), “How long have you been blogging?” And in most cases, I can guarantee that I’ve been doing it longer. Five years ago, that wasn’t relevant. Today, it very much is.
Now, let’s put that into its proper context. What are you doing today that people will consider to be tremendously valuable in five years? In eight? In ten? Are you planning that far in advance?
Maybe you should start.
Photo credit: epicharmus
How I Search Optimize
Here’s the good thing about changing career tacks. If you’ve developed a “secret sauce” in your prior career, you can give it away for free after the fact. And that’s what I’m doing today.
I’ve got two documents for you that outline the process I used to go through to optimize my clients’ pages for search. The links to the PDFs are below. But before you read, a couple of things:
1) If you’re new to SEO, this is a bare-bones approach. If you’d like to learn more about SEO, there are lots of great sites out there that will teach you. I recommend starting at SEOMoz.org.
2) If you are familiar SEO already, there’s probably nothing in here that you don’t already know. But these documents might work as handy checklists.
So here it is, my secret sauce (no forms required, of course):
SEO Keyword Research – How I find and select high-traffic, high-relevance and low-competition keywords.
On-Page Search Engine Optimization – How I use various on-page optimization techniques to help search engines rank my pages for certain keywords. (Note: this is admittedly light on backlink strategy. I have a secret sauce for that, too, but not in PDF form yet. Soon, though.)
Yet Another Thing I Learned from Kids and Video Games
You know those framed posters they sell at knick-knack shops that say things like “Everything I Know about Life I Learned from My Cat”? Sure you do. Well, if you read some of the popular marketing bloggers out there — especially the younger set — you come to understand that there’s a lot you can learn from kids and video games.
Enter my two little rascals. I was sitting in my living room last night while my kids engaged in a fierce round of Wii Bowling. My daughter, the younger of the two, was mopping the virtual parquet with her brother. On her fourth consecutive strike, her brother said, “Man, I always beat you at real bowling.” That’s when the wheels started turning.
You Don’t Need to Build Digital Muscle
My son is seven, and my daughter is five. Even with the age difference, my son is among the stockier kids in his class, and my daughter is one the most petite in hers. So when we go bowling, as we are wont to do every so often, my son is easily able to swing around the kid-sized balls. My daughter, on the other hand, looks like a tiny female Sisyphus.
That strength discrepancy doesn’t exist in the world of Wii. My daughter can chuck it with the best of ‘em. The pins don’t fall over when she bowls. They explode.
Ambient Equalizers
It’s a feature of the Wii ecosystem that maximum power is unusually easy to achieve. That levels the playing field considerably. Now the pro gamers with incredible manual dexterity can be taken out by arthritic senior citizens, simply because what the pro gamers do exceptionally well doesn’t matter in Wii bowling.
This is what I call an ambient equalizer: an inherent part of a system that negates the natural advantages that one kind of person has over another. And they’re all over the place, if you look for them.
Here’s another example: Imagine you’re waiting in line at the bank at 5:00 on a Friday, waiting to cash your paycheck. (I know, who cashes paychecks at a teller anymore? Stay with me.) The line is a mile long. Behind you is a guy in a designer suit, urgently checking his watch every fifteen seconds. In walks the bank manager. He greets the man behind you with a smile and a handshake, and after a minute of idle chitchat, ushers the man into his private office. Three minutes later, the man in the suit emerges from the office and leaves with a smile on his face and a spring in his step. You’re still waiting in line.
Now imagine the same scenario, only you’re waiting to deposit your check at an ATM. You think you’re going to let the guy in the suit leave before you? Fat chance. Same people, same basic situation, but that slight change of venue becomes an ambient equalizer. At the teller, the guy with the bigger bank account gets preferential treatment. In line at the ATM, he doesn’t. So which method of getting paid will you choose when the eagle flies next Friday? Thought so.
The Web as an Ambient Equalizer
Have you ever seen a photo of Perez Hilton? Ugly sumbitch, ain’t he? (Not that I would win a beauty pageant, mind you.) And yet every time we want to know something about a celebrity, we turn to him. If Perez had pursued traditional media, he never would have made a name for himself; television is for beautiful people, and even Hilton’s flamboyant personality would have at best blended in at the average gossip rag.
Perez Hilton is a celebrity because he recognized early on that the web combines the best of both the print and TV worlds. Like print, the web doesn’t care if you’re pretty. Like TV, personality often matters more than content. With a little effort, Hilton found himself on a level playing field with both beautiful TV personalities and the top gossip mag writers.
Pretty cool, right?
Find Your Own Equalizers
Can you think of a situation where your competitors don’t have a discernible advantage over you or your company? I’ll bet you can. And I’ll bet you can think of a way to spend more time competing in those environments in ways that showcase your strengths.
Now, I’ll leave it to you to figure out where those places are, but I’d like to suggest one to you. One of the justifications that I often give to clients for using social media is that there are dozens of brands in a given industry competing for eyeballs. To “win” this game, you don’t have to have the biggest marketing budget or the cheapest product. All you have to do is provide better value.
The best part? “Better” in this case is totally subjective. No one can point to a social initiative and say, “This method provides the best possible ROI.” So until further notice, you can come up with a more successful initiative than your biggest competitor. Guaranteed.
Apart from social media, where do you find ambient equalizers?
Photo credit: Sean Dreilinger





Facebook
Twitter
LinkedIn
RSS